For most people, an international, long distance or local move is an inevitable process in life. Therefore, choosing the right mover can make your experience a pleasant one or a real nightmare. It is therefore crucial to find the right mover for your needs.
Online reviews
Whether we are looking for an international, long distance or local mover, we all have the same reflex. We search on Google using expressions such as:
- The best mover in Canada
- The best company to move my belongings by container
- Moving companies with the best reviews
We find ourselves with a lot of information that, instead of helping us make a decision, tends to make us doubt even more. As a result, we get lost on the web reading and re-reading reviews left by customers.
As you can imagine, the moving industry is very complex and tedious process. When moving, people don’t necessarily have time to leave a review online. A move usually takes between 4 to 8 weeks, and when arriving to a new environment, there are many other things to worry about than posting reviews online. As a result, most reviews tend to come from disgruntled customers, and the information you find may be skewed.
Did you know that the average mover performs between 3000 and 5000 moves per year? Therefore, negative reviews represent a very small percentage of the total move realized by the company.
How to take advantage of online reviews ?
Should you take into account online reviews ? The answer is YES, it is a great way to get valuable information. However, it is important to consider all three types of reviews :
- Good reviews about the company
- Bad reviews about the company
- Neutral reviews
This way, you will have a clearer idea of the company you want to do business with. To simplify the selection process, choose three to five companies that seem to have a solid reputation.
We invite you to contact the moving company in question, this will also allow you to have your own opinion. The combination of the two will allow you to make the right decision.
Questions to ask the movers
When contacting movers for more information or a quote, here is a quick list of questions you should ask:
- How long have you been in business?
- Are you licensed and insured?
- What services do you offer?
- How many moves do you make per year?
- …
Consult the reviews of our selected movers in Canada. Click here to learn more.